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Need help with your joint or muscle pain? Download the free myrecovery app – launching 5th August 2024!

If you are registered with a GP Practice within Shropshire, Telford and Wrekin, you can access the free myrecovery app to help you manage your joint or muscle pain.

The myrecovery app has been created for you in partnership with healthcare professionals from across Shropshire, Telford & Wrekin, and provides information, support and encouragement to help you take control of your health. 

You can download the app on a smartphone or tablet to help you with new or recurrent musculoskeletal conditions including:

• Hip Pain
• Knee Pain
• Shoulder Pain
• Elbow Pain
• Foot & Ankle Pain
• Lower Back Pain
• Neck Pain

The app offers a range of key features including:

• Videos and articles to help you understand, manage and improve your condition
• Tailored exercise programmes
• Information about local services and how to access them
• Short surveys to track your progress
• Information and guidance to help improve your overall health and wellbeing

How to sign up

Click this link to register – Register here. You will need to provide your NHS number and date of birth to set up your account. If you don’t know your NHS number, follow this link: https://www.nhs.uk/nhs-services/online-services/find-nhs-number/.

If you develop a new condition, you can re-register for the app to access additional support.

Our Patient Newsletter for July 2024 is now available in PDF format here.

Our Patient Newsletter for May 2024 is now available in PDF format here.

Our Patient Newsletter for March 2024 is now available in PDF format here.

Our Patient Newsletter for January 2024 is now available in PDF format here.

Our Patient Newsletter for November 2023 is now available in PDF format here.

If you would like to take part in the Prescott Surgery Patient Participation Group (PPG) patient survey, please fill in the form here: https://forms.office.com/e/dsP6uXHhFw – it should not take more than two minutes. Thank you!

Our Patient Newsletter for September 2023 is now available in PDF format here.

Prescott Surgery have recently invested in a new online patient service. This service is the quickest and simplest way for the majority of our patients to access our clinical team for assistance.

You can find out more here.

Note that our practice phone lines remain open for anyone with accessibility needs who might find difficulty using this online service.

As of the 1st May 2023, we will no longer offer a telephone repeat prescription ordering service. The following are alternative ways to to order your repeat prescription:

• dropping off the paper slip from your existing prescription at the surgery,
• ordering online via the NHS App or Patient Access (note that to access the Patient Access system, you will need to print out and fill in this form and then bring it to the surgery along with a copy of your photo ID).

See also https://prescottsurgery.co.uk/prescriptions/.